Services

Clarity Through Structure. Ownership Through Documentation.

Every engagement delivers one thing above all: clarity. You and your team will finally understand your systems, how they connect, and how to run them—with full documentation and ownership transfer.

How We Engage

Three Ways to Work With Forward Tech

Most organizations begin with a Systems Audit, then move into a Blueprint or Build. The Fractional CTO is for those who want ongoing leadership without the full-time cost. Run a service business? Jump to Service Pro Systems.

Most Popular · For Service Pros

Done-For-You Business Systems for Service Professionals

Run your business like a business. We set up your booking, payments, client management, and marketing — fully built, documented, and yours to keep.

Barbers · Beauticians · Lash & Nail Techs · Private Chefs · House Cleaners · Massage Therapists · Personal Trainers · Mobile Service Pros

Starter System

$500–$800

+ $150/mo management

  • Booking link setup (Square / Acuity)
  • Payment setup (Square / Stripe)
  • Client intake form
  • Google Business profile setup
  • Social media bio links (Linktree)
  • Basic brand consistency check
Get Started
Most Popular

Pro System

$1,200–$1,800

+ $250/mo management

  • Everything in Starter
  • Branded booking page
  • Automated appointment reminders
  • Client database & CRM setup
  • Waiver / consent forms
  • Review request automation
  • Basic email marketing setup
Get Started

Full Business System

$2,500–$3,500

+ $400/mo management

  • Everything in Pro
  • Custom mini-website (3 pages)
  • Online store / retail products
  • Loyalty & referral program setup
  • Email marketing automation
  • Staff scheduling (if applicable)
  • Full system documentation
Get Started

Every Service Pro System includes full documentation and ownership transfer — you own everything we build. Monthly management is optional and keeps your system running, updated, and optimized.

For Organizations & Teams

Consulting, Builds & Technology Leadership

01Starting at $3,500

Systems Audit

Outcome: Get complete clarity on where your organization stands — what you have, what's missing, and exactly what to build first.

What's Included

  • Current infrastructure assessment
  • Tool and workflow inventory
  • Gap analysis and risk mapping
  • Prioritized systems roadmap
  • Written recommendations report
  • 60-minute debrief session

This Is For

  • Organizations not sure where to start
  • Leaders who need clarity before committing to a build
  • Anyone who has grown fast and doesn't fully understand their own systems

This Is Not For

  • Those already clear on their systems needs
  • Organizations looking for ongoing support
  • Anyone expecting implementation in this engagement
02Starting at $5,000

Systems Blueprint

Outcome: Get the operational backbone of your organization designed and documented — the complete plan your team (or any developer) can build from with total clarity. This is the design layer: the blueprint, not the construction.

What's Included

  • End-to-end workflow mapping
  • Tool-agnostic system design
  • Department process structuring
  • Automation opportunity planning
  • Data flow & ownership mapping
  • Access control structure
  • Documentation frameworks

This Is For

  • Growing organizations that need structure before they build
  • Leaders transitioning from startup chaos to a documented system
  • Teams with multiple disconnected tools needing one coherent design

This Is Not For

  • Those who want it designed AND implemented (see Systems Build)
  • Anyone seeking simple tool recommendations
  • Organizations not ready for process change
03Starting at $8,000

Systems Build

Outcome: Get your operational infrastructure designed, built, documented, AND transferred — so your team can run it independently. This is the full engagement: blueprint plus construction.

Tier 1 · Starter

$8,000

Single-platform build

Tier 2 · Growth

$15,000

Mid-scale, cross-tool builds

Tier 3 · Enterprise

$25,000+

Full operational infrastructure

What's Included

  • Everything in the Systems Blueprint
  • Full implementation across selected tools
  • Workflow automation setup (not just planning)
  • Standard Operating Procedures
  • Team training and knowledge transfer
  • 30-day post-build support window

This Is For

  • Organizations ready to build or rebuild from the ground up
  • Leaders who have completed an Audit or Blueprint
  • Teams ready to invest in infrastructure that lasts

This Is Not For

  • Organizations still in discovery mode
  • Those who only need the design (see Systems Blueprint)
  • Anyone seeking quick-fix solutions
04Starting at $3,500/mo

Fractional CTO

Outcome: Get executive-level technology leadership without the full-time hire — sustained, strategic, and aligned with your mission.

Essentials

$3,500/mo

~1 day/week, strategic guidance

Growth

$5,500/mo

~2 days/week, embedded leadership

Executive

$8,500/mo

Deep involvement, scaling teams

What's Included

  • Monthly strategy and technology reviews
  • Vendor and tool relationship management
  • Tech team advisory and oversight
  • Ongoing system optimization
  • AI integration planning and governance
  • Priority access for urgent technology decisions

This Is For

  • Organizations that need sustained technology leadership
  • Leaders ready to fully offload technology strategy
  • Teams without internal tech capacity at the executive level

This Is Not For

  • Those needing only one-time project work
  • Organizations expecting daily IT support
  • Anyone seeking a replacement for internal tech staff
05Starting at $3,500

AI Systems Integration

Outcome: Move from AI curiosity to practical, documented AI implementation your team can actually use and maintain.

AI Readiness Audit

$3,500

Evaluate & plan

Build & Integrate

$8,000+

Implement AI workflows

Enterprise AI

$15,000+

Org-wide AI systems

What's Included

  • AI tool evaluation and selection
  • Workflow automation with AI
  • Prompt engineering for organizational use
  • AI governance documentation and policies
  • Team training on AI systems
  • Integration with existing infrastructure
  • Ongoing AI optimization strategy

This Is For

  • Organizations ready to implement AI strategically, not experimentally
  • Leaders who want AI to work for their team, not confuse them
  • Teams with existing systems ready for AI enhancement

This Is Not For

  • Anyone seeking AI hype without practical application
  • Organizations not ready to change existing workflows
  • Those expecting AI to replace human decision-making
06Starting at $5,000

Digital Product System Build

Outcome: Turn knowledge into a structured delivery system—with complete clarity on how it works.

What's Included

  • Digital offer workflow design
  • Course / program infrastructure setup
  • Client onboarding automation
  • Content delivery system design
  • Payment + access workflow integration
  • Product documentation & SOPs
  • Handoff training

This Is For

  • Consultants launching digital programs
  • Experts packaging their knowledge
  • Organizations scaling client delivery

This Is Not For

  • Those seeking only course content creation
  • Anyone wanting quick DIY templates
  • Projects without clear outcomes defined
07Starting at $3,500

Tech Consulting (Advisory)

Outcome: Gain clarity on your technology landscape to make confident, high-level decisions.

What's Included

  • Tech stack evaluation
  • Risk & dependency analysis
  • AI integration planning
  • Data governance guidance
  • Growth scalability planning
  • Tool selection strategy
  • Decision audits

This Is For

  • Leaders facing critical tech decisions
  • Organizations evaluating major changes
  • Teams needing strategic guidance

This Is Not For

  • Those seeking hands-on implementation
  • Projects needing ongoing tech support
  • Anyone without decision-making authority
08Starting at $5,000

Custom App Development

Outcome: Get a custom application built specifically for your workflows — from a single-platform tool to a full cross-platform system with admin dashboards and advanced integrations.

Basic Build

$5,000–$8,000

1 platform · +$300/mo maintenance

Standard Build

$12,000–$20,000

Cross-platform · +$600/mo maintenance

Enterprise Build

$25,000+

Full custom · +$1,200/mo maintenance

What's Included

  • Custom application design and development
  • Single or cross-platform builds
  • Database & API integrations
  • Admin dashboards and reporting
  • Role-based access & permissions
  • Full training & documentation handoff
  • Ongoing maintenance plans available

This Is For

  • Organizations outgrowing off-the-shelf software
  • Teams needing tools tailored to their exact workflows
  • Leaders wanting full ownership of a custom platform

This Is Not For

  • Those satisfied with generic plug-and-play tools
  • Organizations without defined processes to build around
  • Anyone seeking a build without ongoing maintenance
09Starting at $7,500

Custom Tech Department Systems

Outcome: Get a tailor-made application built specifically for your IT department's unique workflows and needs.

What's Included

  • Custom internal IT portal development
  • Ticket & request management systems
  • Asset tracking & inventory applications
  • Employee onboarding/offboarding workflows
  • Knowledge base & documentation platforms
  • Vendor & license management tools
  • Reporting dashboards & analytics
  • Role-based access & permissions
  • Full training & documentation handoff

This Is For

  • Organizations needing IT tools tailored to their workflows
  • Teams outgrowing off-the-shelf IT management software
  • Leaders wanting full ownership of their IT systems

This Is Not For

  • Those satisfied with generic IT helpdesk tools
  • Organizations without defined IT processes
  • Anyone seeking simple plug-and-play solutions
10Starting at $3,000/mo

Ongoing Tech Retainer

Outcome: Offload your technology completely—we manage it so you can focus on leading your organization.

What's Included

  • Full tech stack management
  • Proactive system monitoring & maintenance
  • Vendor & tool relationship management
  • Ongoing automation improvements
  • Monthly strategy & optimization reviews
  • Priority response for urgent issues
  • Continuous documentation updates

This Is For

  • Leaders who want to fully offload technology
  • Organizations without internal tech capacity
  • Teams ready to hand off tech management entirely

This Is Not For

  • Those only needing one-time project work
  • Organizations wanting to build internal tech teams
  • Anyone seeking hourly IT support

See It In Person

Book a Demo

The best way to understand what we build is to see it. Book a live, in-person walkthrough — we’ll show you exactly how a Forward Tech system comes together, and answer every question you have.

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You’re never on your own. You own everything we build — and ongoing support is always available if you want it. Take it and run, or keep us in your corner. The choice is always yours.

Ready for clarity?

Apply to work with Forward Tech and let's bring clarity to your systems—so you and your team can finally operate with confidence.

Apply to Work With Forward Tech